Privacy Policy
Last updated: April 3, 2025
Introduction
This Privacy Policy describes how EigenKub ("we," "us," or "our") collects, uses, and discloses your information when you use our blockchain platform, website, or related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Services to you.
Types of Data Collected
Personal Data
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
- Blockchain wallet addresses
Usage Data
We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Blockchain Data
Please note that blockchain technology, by its nature, creates a permanent record of transactions and wallet addresses on the blockchain. This information is publicly accessible and cannot be deleted or modified. When you interact with the EigenKub blockchain, your transaction data and wallet addresses will be publicly visible on the blockchain.
Use of Data
EigenKub uses the collected data for various purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
Data Retention
EigenKub will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Please note that blockchain data, including transaction history and wallet addresses, is permanently stored on the blockchain and cannot be deleted due to the immutable nature of blockchain technology.
Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Thailand and choose to provide information to us, please note that we transfer the data, including Personal Data, to Thailand and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to the transfer.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
For blockchain transactions, we recommend following best practices for wallet security, including the use of hardware wallets, strong passwords, and careful management of private keys.
Your Rights
EigenKub aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Please note that due to the nature of blockchain technology, we cannot delete or modify information that is stored on the blockchain, including transaction history and wallet addresses.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems where possible, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting the contact page on our website